Data protection
We ("we", "us", "our") take the protection of the data of users ("Users" or "You") of our website and/or mobile app (the "Website" or the "Mobile App") very seriously and are committed to protecting the information that Users provide to us in connection with their use of our website and/or mobile app (collectively: "Digital Assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable laws. This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the services through your devices. Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read, fully understood, and do not agree with our approach, you must discontinue using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any changes to it.
In this privacy policy, you will learn:
-
How we collect data
-
What data we collect
-
Why we collect this data
-
To whom we disclose the data
-
Where the data is stored
-
How long the data is retained
-
How we protect the data
-
Updates or changes to the privacy policy
What Data Do We Collect?
Below is an overview of the data we may collect:
-
Unidentified and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data does not allow us to identify the person from whom it was collected. Non-personal data that we collect primarily consists of technical and aggregated usage information.
-
Individually identifiable information, i.e., any data that can identify you or can be used to identify you with reasonable effort ("personal data"). Personal data that we collect through our services may include information such as names, email addresses, addresses, phone numbers, IP addresses, and more, which may be requested from time to time. If we combine personal data with non-personal data, we treat this combined information as personal data as long as it remains combined.
-
How Do We Collect Data?
The main methods we use to collect data include:
-
We collect data through your use of our services. When you visit and use our digital assets, we may collect, record, and store usage, sessions, and related information.
-
We collect data that you provide to us directly, such as when you contact us through a communication channel (e.g., an email with a comment or feedback).
-
We may collect data from third-party sources as described below.
-
We collect data that you provide when you register for our services through a third party such as Facebook or Google.
Why Do We Collect This Data?
We may use your data for the following purposes:
-
To provide and operate our services;
-
To develop, customize, and improve our services;
-
To respond to your feedback, requests, and inquiries and to offer assistance;
-
To analyze demand and usage patterns;
-
For other internal, statistical, and research purposes;
-
To enhance our data security and fraud prevention capabilities;
-
To investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or governmental orders;
-
To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you may choose whether to continue receiving them. If not, simply click on the unsubscribe link in those emails.
To Whom Do We Disclose This Data?
We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, provision of technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other wrongdoing; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety, as well as that of our users or the public; (iv) in the event of a change of control at our company or one of our affiliates (e.g., through merger, acquisition, or sale of substantially all assets); (v) to collect, retain, and/or manage your data through authorized third parties (e.g., cloud service providers) as reasonably necessary for business purposes; (vi) to work with third-party providers to improve your user experience. For the sake of clarity, we may transfer or share non-personal data with third parties at our discretion.
Cookies and Similar Technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These tracking technologies may enable third parties to automatically collect your data to enhance the browsing experience on our digital assets, optimize performance, and ensure a tailored user experience, as well as for security and fraud prevention purposes.
For more information, please read our Cookie Policy.
The User Is NOT Connected to an Advertising Service
Without your consent, we will not share your email address or other personal data with advertising companies or networks.
The User Is Connected to an Advertising Service, Campaign Manager, or Facebook Ads
We may provide advertising through our services and digital assets (including websites and applications that use our services), which may be tailored to you, such as ads based on your recent browsing activity on websites, devices, or browsers.
To provide these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also work with third parties such as network advertisers (i.e., third parties that display ads based on your website visits) to deliver targeted ads. External ad network providers, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to personalize ad content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the third party and not this one.
Where Do We Store Your Data?
Non-Personal Data
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this privacy policy, we store and process all non-personal data that we collect in various jurisdictions.
Personal Data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper delivery of our services and/or as required by law (as further explained below).
How Long Is the Data Retained?
Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our
discretion.
How Do We Protect the Data?
The hosting service for our digital assets provides us with the online platform that allows us to offer our services to you. Your data may be stored through our hosting provider's data storage, databases, and general applications. It stores your data on secure servers behind a firewall, and it offers secure HTTPS access to most areas of its services.
Despite the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others. For this reason, we ask that you set up secure passwords and, whenever possible, avoid submitting confidential information to us or others that, if disclosed, you believe could cause significant or lasting harm. Since email and instant messaging are not considered secure communication forms, we also ask that you do not share any confidential information through these communication channels.
What Do We Use Personal Data For?
We only use your personal data for the purposes set out in the privacy policy and only if we believe that:
-
The use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the services themselves or customer support/technical assistance);
-
The use of your personal data is necessary to comply with relevant legal or regulatory obligations, or;
-
The use of your personal data is necessary to support our legitimate business interests (provided that this is done in a way that is proportionate and respects your privacy rights at all times).
As an EU Resident, You May:
-
Request confirmation as to whether personal data concerning you is being processed or not, and request access to your stored personal data, as well as certain supplementary information;
-
Request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format;
-
Request the rectification of your personal data stored with us;
-
Request the erasure of your personal data;
-
Object to the processing of your personal data by us;
-
Request the restriction of processing of your personal data, or;
-
Lodge a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how we use it, please contact us as detailed below. In the course of providing the services, we may transfer data cross-border to affiliated entities or other third parties from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA.
If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we believe there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual agreements in place with any third-party service providers to ensure that they adopt appropriate data protection safeguards where this is required by applicable law.
Updates or Changes to the Privacy Policy
We may revise this privacy policy from time to time in our sole discretion, and the most current version will always be posted on our website (as reflected in the "Last Revised" section). We encourage you to review this privacy policy regularly for any changes. In the event of material changes, we will post a notice on our website to announce these changes. If you continue to use the services after the changes are effective, you will be deemed to have agreed to the amended privacy policy.
Contact Us
If you have any questions about this privacy policy or wish to exercise any of your rights as described, please contact our Data Protection Officer at lisa.feichtinger@seconddreamdate.com